A compromised website can interrupt business and undermine trust. We investigate suspicious activity, remove identified malicious code and restore functionality, then address the weaknesses that could lead to reinfection.
When the website becomes the problem.
Suspicious redirects, spam pages or unknown admin accounts
Malware warnings or unexplained changes to files
A compromised WordPress or WooCommerce website
Repeated infections, outdated plugins or weak access controls
What the engagement can include.
The exact scope is shaped around the current product, internal team and commercial priorities.
Assess. Clean. Verify. Protect.
We agree the recovery scope first, preserve available evidence and backups, and explain what was found, changed and still needs attention.
Assess & contain
Review symptoms, access, backups and the hosting environment. Agree the priorities and contain the incident where possible.
Clean & recover
Remove identified malicious code, repair affected components and recover content from available clean sources.
Verify & document
Check site functionality and repeat the security checks. Document the findings and any unresolved risks.
Harden & maintain
Address vulnerable components and access controls, configure appropriate protection and agree ongoing maintenance.
Questions about WordPress Security.
Can you help with a hacked WordPress website?+
Yes. We assess the symptoms and available access, then propose a scoped cleanup and recovery plan. The work can cover WordPress files, the database, plugins, themes and user accounts.
What if I cannot access the WordPress dashboard?+
Recovery may require hosting control-panel, SFTP or database access rather than the WordPress dashboard. We agree a secure access method after reviewing the incident. Do not send passwords through the enquiry form.
Can you restore the site without a clean backup?+
We review the available backups, files and trusted replacement sources. Some sites can be repaired without a full backup, but overwritten or deleted content may not be recoverable.
Can you guarantee the website will never be hacked again?+
No. Security reduces risk rather than eliminating it. Cleanup should be followed by updates, stronger access controls, tested backups and ongoing care. Hosting-level issues may also need your provider.
How long does malware removal take?+
Timing depends on the infection, site size, available access and hosting condition. We review the situation before agreeing the scope and expected turnaround.
Can you help with browser or search-engine security warnings?+
After cleanup and verification, we can help prepare a review request to the relevant provider. The provider decides whether and when to remove the warning.
Do you offer ongoing WordPress protection?+
Yes. A maintenance plan can include updates, backup checks, monitoring configuration and periodic security reviews. Coverage and response arrangements are agreed for your website.
Something wrong with your website?
Tell us what changed and share the website URL. We will review the situation and agree the next steps.
Request a security review ↗Do not send passwords, access tokens or customer data through this form. Secure access is arranged separately.